How do I enable Ultimento’s Facebook Connect extension?
Ultimento’s new Facebook Connect extension automatically registers new users and logs in existing ones. Here are the steps to set up the extension.
Create a Facebook Application
Head over to Facebook’s developers area to create a new app and follow the steps to create a unique one for your store in the top right corner (“+ Create New App”). Log-in with your own credentials if you are not logged-in already.
1. Set your “App Display Name” and “App Namespace” in the space provided. Check the checkbox to agree to Facebook Platform Policies and click “Continue”.
2.Type in the security code when requested
3. You will then be asked to fill in contact details and app domain. We also recommend that you use your logo as the icon.
Under “Select how your app integrates with Facebook” Check the check mark next to “Website” and put in your “Site URL” (http:// required). Click on “Save Changes” at the bottom.
Your application’s and “API Key” and “App Secret” is at the top of the page which you will need for the next step:
Setup the Magento Facebook Connect extension
That one is easy 
. Login to your Magento admin and navigate to System > Configuration > Facebook Connect and enter your application’s API Key and Secret code.
Magento Facebook Connect extension - Admin Settings
Customization and advanced implementation
As always with Ultimento the code is 100% open source so you can easily customize it if you’d like. It’s also easily extendable if you’re interested in adding new features.
You can add a “Connect with Facebook” button anywhere you’d like in your Magento store by adding rel="facebook-connect" to the link tag. Here’s a sample code for example:
<button title="Connect with Facebook" type="button" rel="facebook-connect"><span><span>Connect with Facebook</span></span></button>
You can put that button on any template file . Enjoy!!
I followed everything but the button did not work. You can click it but has no action. No refresh.
What can i do to fix this. thanks.
AL
Hi Alfred – most likely that’s an issue with not refreshing the cache properly. Make sure to refresh all Magento caches, re-index all data, and log out/log back in the admin.
Let me know if that solves your issue
.
I’m having the same issue as Alfred. Facebook link doesn’t work!
Hi Jay – then most likely it’s the same issue as Alfred
. Are you sure you followed the instructions carefully? And did you make clear all caches and re-index all data properly?
Hi ,
We followed all the steps required to connect to Facebook. But we’re still getting an error page. Can you pls help us with this.
Thanks
Nina M
Hi Nina – what error page are you getting?
Hi Noam,
we are getting this message – an error occurred please try later. But we’ve been getting this or some similar message for the last couple of days.
Nina
Hi Nina – I just tested your site and I was able to reproduce the error message. As you can see though it’s an error on the Facebook site – not on your Magento. So I’m assuming there’s something wrong on that end.
My recommendation would be to go through the process of creating a Facebook app again on the Facebook website, being very careful to follow the steps, and then updating your Magento admin with the new credentials from Facebook.
I hope this helps! Let me know if that solves the problem
.
BTW I love your site! It looks really great and professional – keep up the good work!
Noam,
2 things,
1) the link does not work for me either. yes I cleared all caches (flushed) reindexed everything successfully) and logged out and logged back in to admin. Refreshed a page and nothing.
2) The facebook like icon does not show either on the product pages and I’ve not made any changes to the default product layout.
any other thoughts.
Hi John – if the Magento Facebook extension is not working then the Like button won’t show up on the product page either. Are you sure you followed the instructions carefully? Including the instructions to create a Facebook App?
If you’re still having problems with this feel free to open a new ticket via your account center with your Magento and FTP info and we’ll take a look for you.
Ok thanks a lot Noam. Will try with this. Thanks for your help!
Nina
I am also having problems getting the facebook extension to work. And i think it is caused because facebook gives me a hole different type of api key than shown on the wiki.
It contains only out of numbers and is a lot shorter as shown on the wiki is also mentioned as my app id. On Facebook it says App id / API key so i don’t have a seperate api key. After searching on google i found out that this ‘new’: http://support.roarengine.com/discussions/support/674-facebook-no-longer-requires-a-separate-api-key-for-their-apps.
Hi Noam,
Are there any technical docs for this extension ? (I am using it on the development site for a licensed domain (cowshed) but with my own template tha’s pulling elements form ultimento and other sources.
The backend appears fine, keys are in place, and I have the button showing up, but without the link. I suspect that I need to isolate and load some specific JS and load it in the head / tags ?
I can see the result of the JS in the demo, but how is it loaded ? (note: I am working off a 2.0 not a 2.1 base atm.
Hi Martin – the Magento Facebook Connect extension is built-in Ultimento but you can still use it with another Magento theme. You’ll just have to be careful to include all the extension’s files.
It’s beyond the purpose of this Wiki to explain exactly how to do this but we can definitely help you with that if you’d like.
We are having the exact same issue. There must be something missing.
Hi Aaron – exact same issue as what/whom?
Hi Noam,
This is in regards to the Facebook Connect extension. I can’t get it to work. All the settings seem to be correct and we’ve tried everything on the thread and still nothing.
Thanks…
Everyone else in this thread ended up getting it to work just fine. In all cases it was an issue with configuration on Facebook so make sure of the following:
1. Make sure you have the latest Ultimento version.
2. Follow the steps carefully when creating your Facebook App and make sure the URL you set in your Facebook App is exactly the same as your store URL.
3. Make sure your App credentials are correct and pasted correctly in your Magento admin.
4. Make sure you don’t have any other extensions on your Magento installation that connects with Facebook.
5. Make sure to flush all Magento caches, re-index all data, logout and log back in the admin.
I hope this helps! If you’re still having problems with this after following these steps carefully feel free to open a new ticket via the help desk in your account center with your Magento admin and FTP info and we can take a look at your installation for you
.
Hi!
We have the same problem as the once mentioned above, and have located the problem to the locale part of the facebook javascripts reference. In the backend admin page “according to the installation guide screen caps” the locale can be specified (that option isn´t present for us). So the channelurl parameter and e.src = document.location.protocol + ‘//connect.facebook.net//all.js’; part seems to be corrupted.
Any suggestions?
Hi Mattias – yes there was a bug introduced in the last update and it’s now been fixed in Ultimento 2.2 so make sure to download the latest version and update your installation
.
Hi noam!
It worked fine!
thnx
How we change so the all.js instead from en_EN it gets loaded from the correct locale?
Where I do change the locale of the facebookconnect?
Thanks
Hi Javier,
If you look back just a few replies you should see everything you need.
Thanks,
Support
Hello Support
I have read the whole lot on top and tells me to update to latest ultimento ok. But where I can set to use es_ES as locale for facebook connect and not en_US that is loading every time
?
Thanks
Log in to Facebook link no longer works. Was working just fine. I click it & nothing happens.
All caches have been cleared, index refreshed, logged out & back in. I even created a new app on facebook for new credentials, and I’m still getting the same issue.
Nothing has changed on the site to make this happen.
Hi Mayday,
Facebook recently changed their API and is causing problems (not just for us but for anyone integrating with Facebook). We are working on re-configuring Ultimento and should have a patch soon. We will keep you posted!
Regards,
Support
Hi there,
Any idea when this problem will be fixed?
Thanks,
Anil
Hi Anil,
We should have a patch available by the end of the week which we can get to you if you submit a ticket through the account center. It will also be fixed in the next release scheduled for early January.
Regards,
Support
Good think I read through this. I did notice the app id and API are now unified into one string.
Looks like you guys have fixed this in the demo sites. When will the public update be available
?
Hi Stefan,
We should expect to have a new release out within the next two weeks. Hopefully you can wait and we appreciate your patience.
Regards,
Support
I have trried the latest version adn I am getting this errors.
I have tried the new version… and….
URL: https://www.domain.com:443/facebookconnect/customer_account/connect/
IP Address: xx.xxx.212.154
Time: 2012-01-26 20:17:28 GMT
Error:
Service temporarily unavailable.
Trace:
#0 /var/www/vhosts/domain.com/httpdocs/app/code/local/Mage/Facebookconnect/controllers/Customer/AccountController.php(23): Mage_Facebookconnect_Model_Client->getAccessToken(NULL)
#1 /var/www/vhosts/domain.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Action.php(420): Mage_Facebookconnect_Customer_AccountController->connectAction()
#2 /var/www/vhosts/domain.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(250): Mage_Core_Controller_Varien_Action->dispatch(‘connect’)
#3 /var/www/vhosts/domain.com/httpdocs/app/code/core/Mage/Core/Controller/Varien/Front.php(176): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#4 /var/www/vhosts/domain.com/httpdocs/app/code/core/Mage/Core/Model/App.php(349): Mage_Core_Controller_Varien_Front->dispatch()
#5 /var/www/vhosts/domain.com/httpdocs/app/Mage.php(640): Mage_Core_Model_App->run(Array)
#6 /var/www/vhosts/domain.com/httpdocs/index.php(80): Mage::run(”, ‘store’)
#7 {main}
Hey Javier,
Configuring Facebook can be a little tricky as their new API requires a lot of different elements to work correctly. If you’re already on Ultimento 2.4 and still having problems please open up a ticket and we’ll take a look.
Thanks,
Support
Hi Noam,
I’m using Magento 1.5.1 with Ultimento 2.0.2 and have followed the instructions above but Facebook does not connect. The facebook login page appears briefly then closes and I get the error “Facebook connection failed.”
Do you think this may be a temporary error on Facebook’s part or should I create the App again.
Cheers
Dan
Hey Dan,
Facebook recently changed their APIs and we had to make several modifications to Ultimento to work with their new settings. Ultimento 2.4 includes all the necessary changes so if you upgrade to that you should be good to go.
Thanks,
Support
Just a quick update to let you know I upgraded to the 2.4 and Facebook connect works perfectly
Thanks Guys
Dan
OK will do.
Thanks
Dan
I get this error when login with facebook
Facebook connection failed.
Any ideas?
Hi Ariel,
What version of Ultimento are you on? Facebook recently changed their API’s and Ultimento 2.4 was released to incorporate the changes. If you’re not on 2.4 you should upgrade and if you already have and are still having trouble make sure to check out Facebook Connect guide.
Thanks,
Support