Discussion

The place for Magento and Ultimento talk. Bring up ideas and share your experiences.


2,069 Comments


  1. Gizmo says:

    Having the “new products” section on the home page is nice, but how would I go about having custom sections added.

    Ultimately, I’d like to have custom sections added where I can control which products show up there like:

    Gift Items, Top Sellers, June Specials

    or something to that effect.

    • Support says:

      Hey Gizmo,

      You can control which products show up in that section of the site by modifying the dates each product is “featured” in the Magento Admin Panel. There are a number of ways you could potentially customize this code, but that’s definitely beyond the scope of this forum.

      Thanks,
      Brandon

    • Charlie says:

      Hi,

      I’d also like more choices when putting products on the homepage other than just “New Products.”

      For now, I’m creating categories for things like Gift Items and using this:

      – {{block type=”catalog/product_list” name=”home.catalog.product.list” category=”1″ alias=”products_homepage” template=”catalog/product/list.phtml”}}

      and using the ‘category=XYZ’ to pull the categories onto the homepage. Not a great solution, because it also pulls in the category navigation — but it is better than nothing.

  2. Warrick says:

    Hi Brandon,

    I installed the discussion tab but must have done something wrong as everything works fine except the comments dont show in the frontend. You got any ideas on how I should fix this?

    Regards
    Warrick

    • Support says:

      Hey Warrick,

      Not sure with out a little investigating. Can you open up a ticket with your login credentials and we’ll take a look?

      Thanks,
      Brandon

  3. Louis says:

    Hi, I’ve removed the 3 folders (skin, js, app) and uploaded the new folders along with the 4 item ultimento_cms one…..now when I go back to my magento admin log in page…..I get an error that’s says error in redirecting page…. Please help

    • Support says:

      Hi Louis,

      I think we have you covered in help desk tickets too so we prefer helping you through that channel. However, if you removed the ENTIRE app, js and skin folder you deleted too much. You were only meant to delete the Ultimento files within those folders.

      Leo

  4. Chabbs says:

    I have searched your website and I can’t find an answer to this question. The “Powered by Ultimento” suddenly appears in the copyright field. I change it, then a few weeks pass and it comes back. We are currently running Magento 1.5.1. How can I fix this recurring issue?

    • Support says:

      Hey Chabbs,

      This footer link is programmed to persist if you’re on Ultimento Standard and it can only be removed on Plus and Max. This could also be a problem if you’re on older code and missing some patches. Can you open up a ticket and confirm your version and order number?

      Thanks,
      Brandon

  5. Joanna says:

    Hello Commative,

    We recently upgraded to Ultimento 3.

    How do we create Rich Snippets? You website says – Ultimento’s Rich Snippets extension is the only Magento-Rich Snippets integration that won’t slow down your store! Its ease of use and versatile integration options are unmatched in the market:

    Are these 3 extensions installed automatically or do I need to do something? a) Speed Up Magento Extension b) Ultimate SEO Extension c) Facebook/Google+ Extension

    Thanks

    Joanna

  6. Drew says:

    I added a 5th footer tab, when I click on the all the old tabs they work fine and then when I click the new tab it shows fine but after click the new tab then clicking the old tabs it adds a second row of footer content to them. (but not a second row of content to the new tab)

    I changes this line in styles.css
    .ult-footer-tabs li{float:left;width:249px}
    to
    .ult-footer-tabs li{float:left;width:197px}

    and I also added a 5th footer tab in the ult-footer-tabs static block.

    How can I prevent the second row from showing up? Thanks.

    • Support says:

      Hey Drew,

      This starts to get in to custom work and is really beyond the scope of this discussion group. Check out our page on custom work and open up a ticket if you’d like us to give you a quote on doing something like this.

      Thanks,
      Brandon

  7. Drew says:

    Exploding menu also isn’t working on a 1.6.2 Magento install. Are there any extra configurations needed? I searched all over the Commative site and cannot find any instructions.

    • Support says:

      Hey Drew,

      Exploded menus don’t require any configuration and have been tested on 1.6.2. Do you have some other menu extensions that are perhaps conflicting?

      Thanks,
      Brandon

  8. We would like to display the Product Description, More Information, Also Recommended, etc in a vertical list instead of the tabs that are currently used on the Product page. How can this be done?

    • Support says:

      Hi Ben,

      That is quite involved so if you like us to help you out on that it would most likely require a bit of custom work. You can see our rates on http://commative.com/ and submit a help ticket with the specific request/look you want to see.

      Thanks,
      Leo

  9. helen says:

    hi
    i have a product on my home page – a pink tee, which has been reviewed (5 stars – yay!) BUT the stars DON’T appear on the home page – only on the product page – what do i need to do? I did ask but no reply yet so will try again – perhaps you’re taking a well earned break!

    • Support says:

      Hi Helen,

      Could you open up a ticket and give us some links so we could check this out? It could be a configuration issue in Magento, but hard to know until we check it out.

      Thanks,
      Support

  10. Ralph says:

    When we appy 3.1 and add downloadable products the theme changes so that the buy button goes way down the page. If our product has 25 images then the buy button drops down so far it can’t be seen without scrolling.

    What can we do so that the buy button appears like it does with physical products.

    • Support says:

      Hey Ralph,

      This is actually very inline with what Magento itself does by default. You can certainly modify it if you like to look like other product pages, but you’d want to edit the view.phtml file in your backend to do it.

      Hope that helps.

      Thanks,
      Brandon

  11. rohit says:

    how can i set up a dutch language store?

    • Support says:

      Hi Rohit,

      You’d want to set up a new store that was a sub-segment of your main website and then install the Dutch language on that store.

      I hope that helps.

      Thanks,
      Brandon

  12. TK says:

    Why is it when customers press the “more information” tab button on our Ultimento template product pages it shows the customers the COST. You are never supposed to show customers your cost. Why does Ultimento do this. It seams non sensical.

    • Support says:

      Hey TK,

      That doesn’t sound like standard Ultimento functionality. Could you send us a link of what you’re seeing?

      Thanks,
      Brandon

  13. TK says:

    Thanks Brandon,
    Hi Brandon,

    Here is a temp site page,

    http://electric.nextmp.net/ev-parts/fuses/cnn250-fuse-250-amp.html

    If you click on the the more information tab on the bottom of any product page it brings up COST. If I leave the cost out of magento it reads “COST. NO”. I can not put cost of items in the Magento back end because they show up on the Ultimento 2.2 template in this way. It has been this way since the install of Ultimento. I have not modified the Ultimento template so this must be a default settings?

    • Support says:

      Hey TK,

      The “more information” tab is set to display custom product fields, Cost is not one of them. It looks like it may be a field you added? Is it located under the Prices sub-category? If not then it’s a custom field and you should be able to just delete it or leave it blank.

      Thanks,
      Brandon

  14. TK says:

    Brandon,

    Thanks for the quick reply. I see now, what ever “product attributes” that are selected as visible will show in the more information tab. Problem solved :)

    TK

  15. Stefano says:

    I would like to improve the layered navigation:
    instead of the attribute id in the url, I would like the attribute value (text) to be displayed – this is mostly meant for manufacturers
    My ideal goal would be having a friendly url like “domain.com/products/apple” but “domain.com/products?manufacturer=apple” might be fine as well.
    To be honest I thought this was already included in Ultimento :)

    Thanks,
    Stefano

    • Support says:

      Hey Stefano,

      You’re right, that is already part of Ultimento. If you check out our demo site you’ll see that is how the domains are built out. Have you made any changes to your Magento setup that may have disabled this feature? Also, you have to make sure you have URL rewrites enabled in your Apache configuration for this setting to take effect.

      Thanks,
      Brandon

    • Stefano says:

      Thanks for the prompt response Brandon!
      It’s actually working for categories and sub-categories, but not on attributes.
      I will check with our company if Apache rewrite is enabled.

    • Stefano says:

      Our host company is closed for holidays till monday, so I would like to ask you if they did not perform a complete installation; here is the list of installed modules:
      Mage_Explodedmenu 2.0.0
      Mage_Facebookconnect 1.0.2
      Mage_Installer 3.0.0
      Mage_Newsletteroptin 1.1.0
      Mage_Twitterfeed 1.0.0
      Mage_Ultcheck 1.3.0
      Mage_Ultnotes 3.0.0
      Ultimento_Theme 3.1.0
      I did a few edits, but those are very small things in the product view phtml.
      The temporary version of our website is here

    • Support says:

      Hey Stefano,

      That looks like everything, but this is starting to get a bit specific and isn’t really general message board type content at this point. Can you open up a ticket in your account if you need further assistance?

      Thanks,
      Brandon

    • Stefano says:

      Why was my question deleted without giving me a proper answer?
      Please, just tell me straight if the layered navigation is working partially like it does your the demo site from the left bar.
      In this case I will buy an extension that does the job, no big deal.

    • Stefano says:

      Sorry but for some reason I did not see that my question is still waiting for moderation. Apologies!

    • Support says:

      Hey Stefano,

      We’re not sure which question you’re referring to. If its something general please reply to this, but if it’s specific to your account please open up a ticket in our support system so that we can help you further.

      Thanks,
      Brandon

  16. Ralph says:

    HI Ultimento – we just upgraded both Ultimento and Magento – both are great BUT we can get rich snippets to display an image in a google search. Is there a way to control rich snippets? I understand google needs to see some code so how do we control that code? And How does Ultimento apply rich snippets code? I want to make the best use of this but don’t fully understand my options.

    Thanks

    Ralph

    • Support says:

      Hey Ralph,

      Rich Snippets are totally built in to Ultimento, there’s nothing to customize. If you check out the Ultimento Features page you’ll see a link to the Google page on rich snippets so that you can see exactly how pages are interpreted for Rich Snippets. You can try your own URLs here to see how they fare. If you’re not getting what you expect do you have customizations or other extensions that may be conflicting?

      Thanks,
      Brandon

  17. Dave Chaggar says:

    Hi there,
    How do i get the exploded menu to only show top level categories with their sub directories?

    Not to show the sub-sub directories (e.g. audi a3 rubber mats) on the homepage…
    Thanks

  18. Dave Chaggar says:

    This doesnt explain it!!!
    I am asking about the subcategories being displayed or not displayed..

    Not the number of columns..
    How do i do this?

    Regards
    Dave

    • Support says:

      Hey Dave,

      All of Magento (Ultimento or otherwise) is programmed to show sub-sub categories in the menus. If it didn’t how would you ever navigate to them? You could certainly customize Magento to disable display of certain levels of categories, but its not anything you can do out of the box since it’s a rather unique request. We offer custom work packages if you’re interested in having us do this.

      Thanks,
      Brandon

  19. Jason says:

    Does anyone know how the background of the whole template can be changed? 1 Large image filling the screen behind the whole template?

    Thanks

  20. Samuel says:

    Hi guys @ Ultimento,
    here’s a suggestion I’d love to see in the next update: Sticky Top Menu!

    Not only is this very helpful when browsing, but it’s also looks nice and professional.

  21. seo map says:

    I feel your shame. I never had any luck whatsoever with this stuff, either. So glad to know I am not by myself!

  22. Sven says:

    Hi there,
    I just installed Ultimento and I am customizing it now. Unfortunately, I cannot change the homepage to homepage 2 or 3 in CMS – Pages, although I properly disable home first.
    Can you help me here?
    Thanks

    • Support says:

      Hi Sven,

      Make sure you’re changing the name of home2/3 to “home” if you want it to show up as the main page. That should do it.

      Thanks,
      Brandon

  23. Sven says:

    Are you working on a responsive design for Ultimento 3.2?

    • Support says:

      Hi Sven,

      It’s on our list, but not sure if it’s going to make the cut with 3.2. We know this is becoming more and more important and will make sure to address it, just can’t comment on any dates at the moment.

      Thanks,
      Brandon

  24. Sven says:

    Thanks, I figured out the first part. A responsive theme would be greatly appreciated.
    Now, I saw that you have a css folder but some of of the positioning data and height was inside the content area of the blocks, why is that?
    Also, I would like to change the home page three so it displays pictures like at wwww.drakes-london.com Is is possible to customize it so it will look like it?

    How do I get rid of the grey bar on top?

    Thanks

    • Support says:

      Hi Sven,

      This is getting a bit more detailed than a general forum is intended for, but to cover the basics…

      If certain changes/settings don’t need to be global sometimes it makes more sense to put CSS elements only locally.
      Making the homepage use different pictures is a combination of HTML. It’s entirely possible, but more general web coding and not anything specific to Magento.
      Not sure what grey bar you’re talking about, but you can comment out the code depending on where it is or modify it with CSS.

      If you have more detailed questions specific to Ultimento feel free to open a ticket in your account center.

      Thanks,
      Brandon

  25. Jason says:

    Can we remove the “Powered by Ultimento” ?


Question? Comment? This is the place:

You can use these HTML tags: <a href="" title=""> <b> <cite> <code> <em> <strike> <strong>