Discussion

The place for Magento and Ultimento talk. Bring up ideas and share your experiences.


2,063 Comments


  1. achilles says:

    Hi,
    I am trying to change/translate the text in the “More info »” which appears on the product page after short description.
    Could you please let me know in which file to look.
    thank you,
    achilles

  2. Mike says:

    Hello,
    I’ve followed the installation instructions up to the point where I’ve replaced app, js, and skin in my magento directory with the ones from the ultimento folder, now when I browse to my store or admin it is taking me to the magento downloader. Where did I go wrong?

    Thanks

    • noam says:

      Hey Mike – you replaced the app, js, and skin folders?? What you need to do is upload these folders using any FTP tool! That way you won’t replace the folders in your Magento installation but rather merge the Ultimento files there ;) .

  3. paul says:

    Hi Noam,
    In my old system, I could have duplicate SKU’s (same product for different brands).
    Eg;
    T01 = Tyre for Honda
    T01 = Tyre for Toyota.
    Same product, but allowed listing under different brands and categories.
    Liked this as I didn’t have to list all Honda & Toyota compatible models in the 1 listing details.

    Any ideas how I can acheive this with Ultimento/Magento
    Thanks,
    Paul

    • noam says:

      Hi Paul – in Magento the SKU attribute must be unique. You cannot have 2 products with the same SKU. Still though you can list the same products under different brands using categories or a “brand” attribute for example.

      I hope this helps!

  4. shane says:

    hi mate,
    do you accept paypal?
    i have more than 5 webstore,do u have ultimate licenses parkage ?
    thanks
    shane

    • noam says:

      Hi Shane – thanks for your interest in Ultimento! We stopped accepting Paypal because of fraud – I’m really sorry if that’s an inconvenience.

      For 5 URLs select Ultimento Max on the signup page ;) .

      Let me know if you have any other questions!

    • shane says:

      hi noam,
      thanks for your quickly reply,i means i have more than 5 urls( 21 now),does there have any package for this?
      can u make a paypal invoice for me if i want to buy the ultimaento?
      paypal is a easy way to pay dollars on here.
      thanks again
      shane

    • noam says:

      Hi Shane – sorry but we don’t accept Paypal. For a good deal on bulk URLs please open a new ticket via your account center‘s help desk and we’ll take it from there ;) .

      Thanks!

    • shane says:

      what a pity!
      i can only pay by paypal recently.
      i don’t understant why you can’t accept,it’s safe and easy for both you and me.T_T
      thanks again.
      shane

    • noam says:

      Really sorry if that’s an inconvenience but no we don’t accept Paypal at the moment.

  5. Chris says:

    Hi Noam,

    I’m trying to add some text on the product page. I need to display “incl. VAT excl. shipping” right beneath the price on every product page for legal reasons.

    How do I do this?

    Thanks,
    Chris

    • noam says:

      Hi Chris – there are many possible ways to achieve this with Magento ;) . Since your customization question is fairly specific it’s getting too far beyond the purpose of this discussion but feel free to get in touch if you’re in need of some custom Magento work ;) .

  6. chris says:

    Hi,
    Enjoying the theme – and attempting customization. If not beyond the scope of this board, how can I add an attribute to the shopping cart. Tried many options I found on forums, but nothing is working.

    I am editing:
    app/design/frontend/default/ultimento/template/checkoout/cart/item/default.phtml

    Not entirely sure where to put the code, but have tried many places!

    Code I am using:

    • noam says:

      Hey Chris – not sure I understand what you are trying to do. What do you mean by “adding an attribute to the shopping cart”?

    • chris says:

      So I have created an attribute – eg: Product Size, I then want to pull this attribute into the shopping-cart, as part of the final description – eg

      This displays as standard – Product 123
      This displays as standard – $123
      This I am attempting to display – Size: 123 inches

  7. chris says:

    Hi,
    Is there any trick to get images to display in the ‘also recommended’ product tab.
    My ‘upsell’ products show, but often only get the loading gif (skin/frontend/default/ultimento/images/lightbox/loading.gif). Though sometimes the image does load, and others a broken image icon.

    Images for products are loaded and have the ‘exclude’ checkbox ticked since I do no want a gallery of ‘more’ images.

    Perhaps I need to upload a different image and title it something, as I did for the ‘preview’ image.

    I noticed a similar issue here on the demo where images for ‘Also Recommended’ are not loading, but product title is:
    http://demo.ultimento.com/electronics/cell-phones/nokia-2610-phone

    • noam says:

      Hey Chris – that’s actually a small bug with the Delayed Image Loading extension that’s included in Ultimento as part of the Speed Up Magento extension. It happens on some browsers in very specific circumstances. The fix is already included in the next free update for Ultimento which should be released very soon – stay tuned!

  8. chris says:

    Fair enough – have done various changes and mods, so will it be possible to have a breakdown of a bug fix which I can do manually..not urgent.
    Thanks

  9. javier says:

    I cannot get the navigation tabs to show up. I assigned the root category (system/managestores)and put all categorys inside that root category (activated all categries to show up on navigation) and still no tabs on top for navigation.

  10. javier says:

    Cant seem to upload any images i get the following…….Image type and information need to be specified for each store view.

    • noam says:

      Hi Javier – do you mean you can’t upload your product images using the Magento admin? That has nothing to do with Ultimento so it doesn’t really belong on this Discussion page but you should make sure you are using a Magento compatible hosting company (or better yet a Magento Optimized Host) and contact them if such basic Magento functionality is not working for you.

      Hope this helps!

  11. Martin says:

    I installed Ultimento with no trouble however when I go to the Admin >> Ultimento >> Settings I get a 404 error.

    I am unable to enter my serial number.

    Thanks,

    • noam says:

      Hey Martin – that’s an issue with not following the installation instructions properly. Namely making sure to flush all Magento caches, re-index all data, and logging out / logging back in the Magento admin.

      Also make sure you have the Magento compilation disabled before installing Ultimento – you can re-run the compilation afterwards.

      I hope this helps!

  12. david says:

    hi noam should i know magento before i start with ultimento ?

    • noam says:

      Hey David – you can learn along the way with the extensive documentation and help we provide ;) . No coding or previous experience is required.

  13. Dung says:

    Hi Noam,

    I arranged some elements on header. It worked ok on home page, but on category page, the nav bar move up.
    Which css class should I make change?

    Thanks

  14. Tan says:

    Hi. On your package pricing for Ultimento, what do you mean by ‘No link back required’ ?

    • noam says:

      Hi Tan – that means that you are not required to leave the “Powered by Ultimento” link in the footer when signing up for Ultimento Plus or Max.

  15. Shweta says:

    Hi Noam!We have Purchased the License for http://www.promolocker.com!But for the Time Being We Have Deployed the Whole Code into the Test Directory of promolocker,com…i.e.staging.promolocker.com..We have followed all your Instructions:-
    1.)We have changed Everything Under System->Configuration->Design
    2.)We have Set the System Design to Ulitimento Theme

    But Still Whenever We do any Updates from admin,Design Automatically Set to Default theme!As you said in your Previous Answer that we have to change the Domain name under License.So is it Possible that now we change the Doamin name to staging.promolocker.com & As we upload the final code to the Parent Directory ,Then we change the Domain Name to promolocker.com

    Kindly Assist us With Solution as we are facing this Major Issue this time!

    • noam says:

      Hi Shweta – the installation instructions do not say to change anything under System > Configuration > Design or to change anything under System > Design so I’m not sure which instructions you’re referring to.

      But either way I’ve updated your licensed URL as requested. Let me know if you need anything else!

  16. Johan says:

    Hi Noam,

    Where in the css-file can I set the position of the store switcher? I can make it bigger, smaller etc. but it has to go some pixels to the right..
    I mean the pop-up box with the sites and logo’s, not the arrow-button.

  17. James says:

    For some reason, even though I specify ‘ultimentocustom’ on the templates/skin/layout and ‘ultimento’ under default, my site still is still using Magento’s default css.

    I changed it for default config AND default store view.

    Any idea why this is?

  18. Dave says:

    hi there,
    We seem to randomly get a black white screen!

    The products etc not visible.. just the header and background image + breadcrumbs..
    why would this be?

    What will sort it out?

    • noam says:

      Hi Dave – what is a “black white screen”? I’ve never heard of this before. I was also unable to reproduce any problem browsing through your store.

  19. Mark says:

    Hi Noam,

    We’re having an issue with the lightbox a bit. If our images are too large for the user’s browser window, they end up taking over the user’s window so they need to scroll around to get out. Do you happen to know what’s causing this, or where the file is located so we can take a look. We’re using ultimento 2.1 at the moment.

    Thanks

    • noam says:

      Hi Mark – just make sure your “More Views” images are not too big. I can’t think of any other way around this since Magento doesn’t resize the “full-size” versions of these images – the idea being to display the full sizes on demand (on click).

    • Mark says:

      I understand your point. Our issue is that we’d like to make sure the lightbox doesn’t take over the screen to the point where the user has to scroll quite a ways to find their way out of it.

    • noam says:

      Yes that makes total sense. And the best way to achieve that is to make sure your “More Views” images are not too big ;) .

      Alternatively of course you can customize Magento’s functionality and add conditional statements to automatically resize the “full size” versions of these images if they are beyond a certain width and/or height. It’d be a small extension of its own and that’d work regardless of whether or not you use the Lightbox or any other image viewing script (the Lightbox is an image viewing solution and doesn’t affect the images themselves in anyway).

      I hope this is helpful!

  20. helen says:

    hi noam
    how can i add another button on the share section for each product page? (where the Facebook/twitter etc links are)
    thanks!
    helen

    • noam says:

      Hi Helen – you can follow the same pattern and add more items there. Since your customization question is fairly specific it’s getting too far beyond the purpose of this discussion but feel free to get in touch if you’re in need of some custom Magento work ;) .

    • Helen says:

      Hi Noam – I managed to work it out. Thanks for replying so quickly though!

      Helen

  21. Mohamed says:

    Hello,
    I wanted to ask a couple of questions. I was adding some products and i noticed that there isn’t a Quantity option when customers are viewing this product? I know it exists in the original Magento but how can i add this option for my customers?

    Also, when the customer chooses options within a bundled item, the total price doesn’t change; how do i fix that?
    Thanks,

  22. Mohamed says:

    Hi Noam,
    Thanks for your reply. I had another question to ask you. Is there a way that instead of having the customer write a specific number, i give him some predefined numbers to choose from (maybe in a drop down menu structure).
    Also, is there a way for me to divide my product page into two columns(to add two separate/different options in them) because any option on that product page takes the entire product page width?

    • noam says:

      Hi Mohamed – there’s a way for everything! You can customize the Qty input field to use drop downs instead – or anything you’d like since Magento CE and Ultimento are 100% open source ;) . If you’re in need of custom Magento work just let me know.

      As for the product options on the product page – you can have them display across the width of the page or below the short description on the right hand side. This is a Magento settings you can set globally or on a per-product basis directly from your Magento admin.

  23. Dave says:

    How customizable is Ultimento? If we wanted to build our own unique site header with a totally unique look with drop downs…. have some pages powered by wordpress, etc. could this be done?

    • noam says:

      Hi Dave – sure it can be done! Ultimento is made to be easy to customize. It’s 100% open source and absolutely everything can be edited, changed, and customized.

      Thanks for your interest!

  24. russell says:

    I have a lot of bundle products in my customer magento site. When i click the option a second image appears to show the extra budnle item.

    How does ultimento handle bundles? I havent seen any on your demo store.

    Also is it possible to replace “tags” tab with say a section with a youtube video?

    I am very keen to get this and would also like a trial. How does your trial work?

    keen to hear your response so i can order.

    • noam says:

      Hi Russel – thanks for your interest! Bundle products are handled by Ultimento in the exact same way Magento does – it’s just the styling/presentation that is changed for better usability and conversion rates.

      You can definitely customize the tabs on the product page and replace the “tags” with a custom tab with an attribute (where you could put a YouTube video for example). Ultimento is 100% open source and fully customizable.

      Lastly – here’s what happens when you sign up for the free trial ;) .

      Let me know if you have any other questions!

  25. sean says:

    Hi Noam, I’m using magento 1.5.1 and Ultimento 2.0. I’m running 2 custom themed sites off a single ultimento install. Both themes are based on UltimentoNew but they are different to each other so I’m using folders called “ultimentocustom” and “ultimentocustom2″.

    I want to add Google Adwords conversion tracking to the sites and had a look at your blog post on this subject but it seems that my checkout/success.phtml file is a shared file located in /app/design/frontend/default/ultimento/template/checkout so that conversions will be counted for both sites rather than individually.

    What is the best way around this? Can I just copy the checkout folder and it’s contents from the default/ultimento directory to my default/ultimentocustom directories?

    Sean


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