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My main product images are various sizes and are not located on my server so I cannot resize them. if the main product image is large I can only see part of the product image beside my description. The lightbox and thumbnails are fine, just the static main product image is affected.
I know this is in the media.phtml file but don’t know how to get magento to auto resize the main product image
Any ideas?
Hi Darren,
Magento should already be doing some resizing in that box to the best of its abilities, but it can only do so much. If an image is very long in one particular direction it can affect Magento’s ability to scale. That said, the template of Ultimento 2 uses a 265px image size to standardize the look of pages and so required that images all be the same size. In Ultimento 3 we reverted to the resizing because too many customers preferred the flexibility to the image size standardization.
I’m not sure what version you’re on, but hopefully that helps explain the issue and you can send us an email if you have any other questions about this issue in particular.
Thanks,
Brandon
Someone earlier inquired about Responsive Web Design and I wanted to also express our interest. This would be an excellent and very useful feature for Ultimento to have.
Can you give any hints about what can be expected in 3.2?
Keep up the great work!
Hi Ken,
Responsive design is on the radar, but we don’t plan on addressing it terribly soon. 3.2 is going to be mostly bug fixes and some cart additions, but as its a .x release it won’t have any major changes.
Thanks,
Brandon
I would like to have the first dropdown menu split into 2 or 3 columns (it has a lot of subcategories), while the others should stay in 1 column (they have 5-9 subcategories).
Can you tell me what files should I look into or this edit requires custom work?
Thanks
Hey Stefano,
Most of the header menu is controlled by app/design/frontend/default/ultimento/catalog/navigation/ultcustomernav.phtml. Depending on how much you want to customize you may have to branch out elsewhere, but that’s a good place to start.
Thanks,
Brandon
Regarding the “Product Carousel Extension” how is this feature activated?
Hi KJ,
You don’t have to do anything to activate the Product Carousel! Just put whatever products you want into the “Up-Sell” category at the product level in your Magento Admin Panel and they’ll show up automatically.
Thanks,
Brandon
I want to change shareicon in product page?
Button tweet with count
Button Like facebook with count…
How do i do this?
Thanks!
Hi Kit,
Each of these social integrations requires adding in code provided by each provider (Twitter, FB, etc.). You’d have to go and get the right code per source, but its certainly doable as Ultimento is left wide-open so that you can make any edits you want.
Hope that helps!
Brandon
I have purchased Ultimento and want to apply a Shopping Cart Rule where whenever any one of my products is added to cart, a specific item will also be added free. Is it possible to designate the free item?
Hi Stuart,
You should be able to enact almost any type of promotion through Magento; Ultimento wont limit you at all. If you check out the “Promotions” section of your Magento Admin Panel you’ll see you can set up all variety of catalog price rules that should give you the flexibility you need.
I hope that helps.
Brandon
Hi,
Under the My Login button on my site, no dropdown menu is being displayed, like the standard – my orders, my wishlist, my reviews, my subscription from your demo site. How do I fix this ?
Hey JG,
It’s hard to know the problem without more detail. Could you open up a ticket in your admin account and give us as much information as you can to help us diagnose the problem?
Thanks,
Brandon
Has anyone heard of any compatibility issues with extendware ew core and their master password extension ?
All our js is dead and we don’t seem to be able to trace where the issue is coming from
Ian
I am unable to get the exploded menu to pick up a static block instead of the category tree.
I have set up the static block the block title correctly but it does not pick it up. Can anybody help?
(instructions here http://commative.com/support/Ultimento_-_Using_the_Software/How_do_I_configure_the_Ultimento_Exploded_Menu_.html)
menu_boat-maintenance_center
menu_cat-url-key_location
Hey Sam,
Are you on the latest version of Ultimento 3.2? If you are and you’re still having the same problem open up a ticket at Commative.com and our support guys can check out your issue.
Thanks,
Brandon
I am using Ultimento 3.2 but can’t find the Category Landing Pages 1 and 2 when I set Category/Display Settings to “Static Block Only” and open the drop down list. Is this feature included in 3.2?
I also wondered if anybody knows of a way to easily deactivate Layered Navigation so that I can reduce the amount of duplicate content created by the filters for SEO?
Thanks
Sam
Hey Sam,
Sorry, but the Landing Pages 1 and 2 are actually a part of the old Ultimento 2 code and aren’t part of 3.0. It turned out people had very different needs on what was in their landing pages so the feature was rarely used and eventually removed.
Regarding layered navigation, if you use Google Webmaster Tools you’ll see there’s an ability to address “URL parameters” which allows you to remove layered navigation elements from being tracked and contributing to duplicate content. There aren’t a whole lot of other great ways to address this issue, but I’d start there.
Thanks,
Brandon
Hi,
I just wondered if anyone had any experience of adding this extension to further enhance the SEO of the subcategory URLs. It changes the category URLs form domainname.com/Cat1/Cat2/Cat3 to domainname.com/Cat3
Is this compatible with Ultimento? Would you advice this SEO improvement?
http://www.magentocommerce.com/magento-connect/seo-friendly-categories-7026.html
Thanks
Sam
Hi,
Trying to see the different templates in the the demo, but they are all showing the same page. Just wanted let you know.
Thanks,
Maria
Hi Maria,
If you click the flags on the top right of the demo, you will see three different color schemes and three different home page layouts. That is what we are trying to highlight on the Ultimento demo site. Please let us know if you need anything else.
Thanks!
hello,
I sent a project request to the sales email address but haven’t back from your team. It’s been over a week and haven’t seen any activity on discussion board either. Can you please confirm that you’re reviewing the emails and how much time will it take to get back?
Hey Galaxyking,
I’m not sure what email address you were using, but we haven’t seen any emails from your address. Try going to Commative and clicking the Contact Us link in the footer to make sure you’re reaching out to the right address.
Thanks!
Hi – I’ve noticed that the Lightbox feature is pretty slow to load images (both on my own site running locally, and a couple of other stores which use Ultimento) when you click on the More Views images. That is, it takes at least 1-2 seconds before each image is shown. Is there any way to speed this up?
Are there any plans to implement a 503 page that uses the Ultimento theme? It would be nice to not display the default Magento theme when putting the site in maintenance mode. If this already exists and I’m overlooking it, please let me know. Thanks!
Hey Maddie,
We don’t style a 503 page because many customers build their own to suit their own site’s aesthetic. If you borrow some of the elements from another CMS page (like Contact Us) you should be able to get something with a similar style pretty quickly.
Thanks,
Brandon
I am on Ultimento 3.1 and first of all have to say I LOVE IT.
I am now trying to get my product reviews to show up in Google shopping, but currently only the products show up but with no reviews. Do I have to use a review company like trustpilot or can google just use the reviews I already have built into magento and ultimento. Thanks !
Hey Chris,
Unfortunately yes, you would need to use a company that separately syncs reviews to Google to get them into Google Shopping.
Thanks,
Brandon
Hey there,
is there anyway to use Ultimento Basic with one staging and one live domain at the same time?
Thanks in advance!
Daniel
Hey Daniel,
Unfortunately there is no way to use two different domains at the same time with Ultimento Basic, but Ultimento Plus will give you a second domain so that you can run both sites in parallel.
Thanks,
Brandon
i have question. How to Active Rich Snippet in Ultimento 3.2. Is it Automatic?
Thanks!
Hey Kit,
No worries, it’s all automatic so there’s nothing you need to do!
Thanks,
Brandon
Couple questions before purchase:
First, does the dark theme still exist in the latest version of ultimento? Dark theme would be a better starting place for my latest client.
Second, can you do a multi-row top navigation? He has 10 top level categories.
Hey John,
Yes, Ultimento 3.0 does have a Dark Theme that you can see on our Demo site.
We also have a number of customers who have implemented a multi-row top nav, but it does take a bit of custom coding to enable. If you need help we do offer custom work.
Thanks,
Brandon
I am looking an extension to implement advanced SEO features like custom 404, canonical urls etc.
Hey Kuldeep,
Ultimento already offers SEO benefits like canonical URLs and you can certainly modify the stock 404 page however you like. You can see more about the features included on our Ultimento Features page.
Thanks,
Brandon
Thanks, I will look into it.
Hey,
Is there a way to control the position of the fly out main menu, login and mini cart? We’re trying to make a full width mega menu and the position need to be all the way to the left. I can’t find the js that controls it.
We also looking to modify the lightbox layout. Where can we find the .js-file for that?
Thanks,
Daniel
Hey Daniel,
The JS for the login and cart can be found in js/ult/ult-menu.js. You can also find all necessary CSS elements in the styles.css file that controls the entire site. Also, the lightbox javascript can be found in js/ult/lightwindow.js.
I hope that helps.
Thanks,
Brandon