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Support scope on Ultimento’s Magento themes and extensions

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May 26, 2011

We give truly awesome support on Ultimento’s Magento themes and Magento Extensions. We just love getting these thank you emails with praises and exclamation marks!

Most people really appreciate how friendly and helpful we are (I’d say above 98% of our customers). But you’ll always get the few crazy ones that just can’t get enough. The more you give them and the more generous you are – the more they take your time for granted.

So to make our lawyers happy and be protected against these few unreasonable customers, we decided to add the limits of our support scope on to the existing terms of service – here’s exactly what we offer in terms of support.


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